Privacy policy

Effective Date: 22/09/2025

Mataari values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information when you engage with Mataari:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Purchase history, preferences, and communication records.

  • Technical Information: IP address, browser type, device details, and browsing activity on our website.

  • Optional Information: Information you provide through customer service, product reviews, or marketing sign-ups.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, inquiries, or customer support.

  • Provide updates on new collections, offers, and events (if you subscribe).

  • Improve website performance, personalization, and security.

  • Comply with legal, regulatory, or fraud-prevention requirements.

3. Sharing Your Information

Mataari does not sell your personal information. We may share your information only with:

  • Service Providers (e.g., payment processors, shipping partners, IT services) to complete transactions.

  • Legal Authorities when required by law or to protect against fraud and security risks.

4. Data Security

We use industry-standard security measures to protect your personal information. While we take all reasonable steps to secure data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

As a Mataari client, you have the right to:

  • Access, update, or correct your personal information.

  • Opt out of marketing communications at any time.

  • Request deletion of your information, subject to legal and business record-keeping obligations.

To exercise these rights, please contact us at info@mataari.com

6. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Mataari’s website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Updates will be posted on this page with the “Effective Date” revised accordingly.

9. Contact Us

For questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@mataari.com
🌐 Website: www.mataari.com